Optimum Service Marketing

    Terms & Conditions

    These Terms and Conditions apply to all SMS messages sent and received through Optimum Service Marketing ("OSM", "we", "our", or "us") as part of our A2P 10DLC messaging services.

    By providing your phone number, opting in through our website at https://optimumservicemarketing.com, or texting START, you consent to receive SMS messages from Optimum Service Marketing at (585) 454-8085.

    Types of Messages You May Receive

    Messages may include:

    • Transactional: Appointment confirmations, reminders, onboarding updates, service notifications, account notices.
    • Marketing: Promotional offers and announcements — only if you separately opt in.

    Messaging Consent

    You may provide consent by:

    • Submitting a form on our website
    • Requesting a free website or consultation
    • Scheduling a call
    • Texting START or opting in via SMS

    You cannot provide SMS consent for someone else.

    Message Frequency

    Message frequency varies depending on your activity with Optimum Service Marketing. You may receive more messages during onboarding or project activity.

    Message and Data Rates

    Standard message and data rates may apply. Contact your carrier for more information.

    Opt-Out Instructions

    You may opt out at any time by replying STOP.

    • You will receive a confirmation message of your opt-out.
    • To resume messages, reply START or re-submit a form on our website.

    Help

    For assistance, reply HELP or contact:

    Email: sean@optimumservicemarketing.com
    Phone: (585) 454-8085

    Privacy

    We do not sell your phone number or SMS data. See our Privacy Policy for full details.

    Message Delivery Disclaimer

    Optimum Service Marketing is not responsible for delayed or undelivered messages. Delivery may vary due to mobile carrier issues, device limitations, or external factors.

    Eligibility

    By opting in, you confirm you are at least 18 years old.

    Acceptable Use

    You agree not to use our SMS service for fraudulent, unlawful, harmful, or abusive purposes.

    Compliance with Laws

    You agree to follow all applicable laws including TCPA, CAN-SPAM, and carrier guidelines.

    Changes to These Terms and Conditions

    We may update these Terms at any time. Updates will be posted at: https://optimumservicemarketing.com/terms-and-conditions

    Contact Information

    Optimum Service Marketing
    Email: sean@optimumservicemarketing.com
    Phone: (585) 454-8085
    Location: Rochester, NY